Welcome to Crawcrook Medical Centre
'Our Mission Statement'
Crawcrook Medical Centre is committed to delivering the best possible healthcare, in a safe and caring environment for all of its patients.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
'Practices are open, The pandemic still means precautions continue reducing our capacity to see face to face patients. All practices are ensuring those patients who need face to face appointments get them. Government mandate precautions continue in the NHS such as social distancing in waiting rooms. This means we can not offer all patients directly book face to face appointments. Many are finding that telephone appointments and e-consults (available from practice websites) are meeting their needs in a much more convenient way allowing those limited numbers of face to face appointments to be used by those who need them. We thank everyone for their understanding at this time of great pressure for the NHS.
To view our CQC page please use the following link https://www.cqc.org.uk/location/RR7X1
Click below to access our eConsult service right at your fingertips. This service allows you to submit your symptoms and requests online. You can also access self help information and check your symptoms.
Fair Processing Notice
Please use the following link to view our Fair Process Notice https://www.qegateshead.nhs.uk/fairprocessing
General Data Protection Regulation (GDPR)
We have adopted the guidance issued by NHS Digital in relation to the use of your information during the Covid-19 outbreak, and will process confidential patient information in line with the notice served under Regulation 3(4) of the Health Service (Control of Patient Information) Regulations 2002 (COPI), which states:
The health and social care system is taking action to manage and mitigate the spread and impact of the current outbreak of Covid-19. Action to be taken will require the processing and sharing of confidential patient information amongst health organisations and other bodies engaged in disease surveillance for the purposes of research, protecting public health, providing healthcare services to the public and monitoring and managing the Covid-19 outbreak and incidents of exposure.
ICO registration - Information Commisioner's Office - Reference number Z5014607
Share your thoughts and help us build a better website
We’re working with other GP practices across Newcastle and Gateshead on an exciting new project to make our websites better for patients.
By telling us what you think, you can help us build new, modern, engaging websites that are easier to use, and prioritise what is important to you.
We’d like as many patients as possible to be involved. Will you spare 10 minutes to share your thoughts?
Even before COVID, we were all living more and more of our lives online. Being connected to the internet gives us all instant access to a world of information and services.
The NHS is no different – with a wide range of quick, efficient and informative online services. Many people prefer the speed and easy access, but we know for others, finding the information or the right service in the first place can be difficult.
This project is about making it easier for more people to get quicker, better access to their GP and the wider NHS.
As your GP Practice, our website needs to have the features and functions that you want, and be written and styled in a way that you like. That’s why we’re asking for your opinions and ideas.
Take the survey and tell us how you like to use the internet, what websites and apps you like – or don’t – and why. What makes you go back to a site regularly, or what annoys you most? How do you want your GP’s website to sound – friendly or formal? Matter of fact or with a bit of personality?
All of these things will help us develop websites that are suited to your needs and preferences.
Follow the link to complete the survey, it should only take about 10 minutes.
We want the results to represent all patients. So please feel free to share this survey with your friends, family and any local community groups you might be involved in. Everyone who uses our services has their own ideas and perspective to add.
As a thank you for your time, when you submit your completed survey, we’ll enter you into a prize draw. Each week we’ll pick a lucky winner to receive a £50 gift card.
Just remember to add your name and email address if you would like to be entered into the draw. None of your information or answers will be used to identify you. You’ll only be contacted if you win a prize. No information will be passed to anyone outside the NHS
For information on coronavirus (covid-19) please click on the link below
During covid-19 , please click on image below for up to date information on a variety of topics
For the latest surgery information and advice, including fit notes during isolation, please click here
(Site updated 05/04/2022)