Carers Corner


What is a Carer??

What are the duties of a Carer??

What Services are available to me??

These are some of the questions we are asked regularly and we hope that the information provided in this section will go a little way to helping you.  We also have 2 Carers  Champions in the Practice who will be more than happy to help with any questions you may have.

What is a Carer?

A Carer is anyone of any age who cares, unpaid for a friend or family member who due to illness, disability, a mental health problem or addiction cannot cope without their support.

At times this can be quite a challenge and it may be having an impact on your life, you may have financial problems, you may feel lonely and isolated and worried about the person you are looking after.

Gateshead Carers offer confidential support and advice including help with benefits and training, that all carers can access.  More information can be found at: or by telephoning 0191 4900121. 

Carers Trust (Crossroads) also offers help and advice for carers of all ages, further details can be found at: or be telephoning 01207 549780.

Our Carers Champions can also provide support to help co-ordinate your relative's care and  health needs.

What is a Carers Champion?

We all need help from time to time, but we don't always know where to find it, or who to ask.  You might have money worries keeping you awake at night, you might be struggling to cope with a bereavement, you might be going through a family or marriage breakdown, you might be lonely and feeling isolated or you  might be finding it increasingly difficult to care and support a relative or friend.

Whatever you are struggling with you probably feel that your consultation with you GP or Practice Nurse does not seem long enough to discuss some of these things, or perhaps it just doesn't feel right to 'bother' the GP with things that are not medical.

At Crawcrook Medical Centre we recognise that difficulties such as these can have an adverse effect on your health and well-being and getting the right help could make a big difference to your life.  Our Carers Champions are here to help you, please ask at reception for a confidential appointment.

Caring for Someone with a Drug or Alcohol Problem

The most important thing to remember is that support is available for you.

Do you look after someone who uses DRUGS or ALCOHOL? Gateshead Carers Association is here to help you.  Talk to a friendly, confidential support worker today by calling 0191 4900121.

The Practice can also a offer Drug and Alcohol Support Worker for the person you are looking after - talk to a GP or Nurse today.

Are You Feeling Lonely

Not Sure about what to do about it?

This is something our Carers Champions could help patients with.  Why not make an appointment to see one of them - ask at reception for details.

Feeling Stressed about Money Worries

if you are worried about your financial situation, the Citizens Advice Bureau are worth talking to, or chat to our Carers Champions first and they can arrange a referral for you.

The Nurses, Nurse Practitioners and GPs, can also make a referral to the Food Bank, and other organisations that may be able to offer you help depending on your individual circumstances.

If your responsibilities as a carer are causing you financial difficulty, Gateshead Carers Association may be able to help you.  They can be contacted on 0191 4900121.  Their website also has some useful information:

Recently Bereaved?

Coming to terms with losing someone close is never easy - there are no rules and no time frame for life to start feeling a bit easier again.

Make an appointment with one of our Carers Champions and they can chat through some of the options available to you and help you find something that you are comfortable with. 

Stressed, Anxious, Depressed?

Here is some advice about where you can find the help you need.

As a starting point, make an appointment to see one of the GPs or Nurse Practitioners here at the Practice.  If we can help you to identify what is causing you to feel stressed or anxious it will be easier to suggest what help is needed.  For example, if you have debt problems and feel stressed by money worries then we can arrange a referral to the Citizens Advice Bureau.  Or if you are unable to work because you are a Carer and are worried about the person you are looking after, Gateshead Carers Association are very good at helping in this situation.  They can offer respite care, support and ensure all available benefits are being claimed.

We can also offer you to Gateshead Talking Therapies and MIND if you think that would also help.

For Self Help Advice please visit:

Young Carers

Carers can be adults and children of any age, below is an information video entitled 'A day in the life of a young carer'

Other useful information can be found in the Downloadable Practice Leaflets section.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website